Legal Notice

COLLECTION OF PERSONAL DATA

The Hôtel du Ministère may collect personal data concerning the User (newsletter, contact, registrations, etc.). In accordance with the provisions of Law No. 78-17 of January 6, 1978 relating to data processing, files and freedoms, the User is informed that he has a right of access, rectification and deletion of personal data concerning him. To exercise this right, the User must send a letter to the following address: 31 rue de Surène 75008-PARIS – France, unless the User objects, the Hôtel du Ministère may be required to transfer data concerning him to his partners.

LACK OF RIGHT OF WITHDRAWAL

In accordance with article L 221-28 of the Consumer Code, the customer does not have the right of withdrawal on the provision of accommodation and catering services. 

Mediation

In the event of a dispute between the professional and the consumer, they will endeavor to find an amicable solution.

If no amicable agreement can be reached, the consumer may refer the matter free of charge to the consumer mediator to which the professional belongs, i.e. the Association of European Mediators (AME CONSO), within one year of the written complaint sent to the professional.

Referral to the Consumer Mediator must be made :

- either by completing the appropriate form on the AME CONSO website: www.mediationconso-ame.com ;
- or by post to AME CONSO, 197 Boulevard Saint-Germain - 75007 PARIS.

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